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Director of Clinical Services
Full Time
White Plains, New York, United States -
Description

Our client a not-for-profit in White Plains is looking for a dynamic individual who can join their team as they continue to implement their strategic plan. This is a pivotal and exciting time to provide leadership, working creatively to further develop and effectively incorporate our goals and objectives and impact change on a local, state and national level. The Senior Director of Clinical Services SDCS plays a significant role in all aspects of client-facing programs and the development and management of agency-wide best practices, policies and protocols. The SDCS will identify opportunities to leverage cross-program strengths and enhance community wide partnerships. The SDCS is currently a hybrid remote/onsite position, which is subject to change based on the needs of the agency.

Responsibilities:

Guiding Principles

  • Promote a professional and supportive culture that embraces the mission and guiding principles of the agency
  • Identify approaches and trainings and/or tools needed for positive movement/infusion of our guiding principles.

Strategic Planning

  • Participate in on-going Strategic Planning implementation with Chief Executive Officer CEO, Senior Staff and Directors to:
  • Update employee onboarding policies, protocols, best practices and evaluative tools
  • Provide leadership and support to strategic planning working groups

Clinical Advisement/Management

  • Oversee/supervise trauma-informed clinical services.
  • Research and stay abreast of best practices and evidence-based short-term clinical strategies/interventions; help agency seek funding and develop programming to implement these strategies.
  • Help staff across the agency gain a fuller understanding of childhood and adult trauma and the impact on victims of DV and human trafficking, including considerations at the intersections of victims' identities such as race, ethnicity, class, age, ability, gender, sexual orientation, and immigration status, etc.
  • Strengthen mental health referral network, including developing cooperative relationships with outpatient, intensive outpatient, and in-patient programs, as well as public and voluntary agencies, programs, services and facilities in and around Westchester County
  • Participate in agency interdisciplinary team conferences and peer discussion groups, providing guidance on approaches around addressing client trauma, mental health needs, and suicide response pursuant to sound professional practice and to federal and state guidelines; hold regular "office hours" where staff agency-wide can receive support and assistance.
  • Represent the agency and serve as the DV/HT expert at various county and regional task forces related to mental health, trauma, and suicide prevention.
  • Provide regular and ongoing support to all agency staff; provide supervision to LMSW or other clinical staff pursuing hours toward their LCSW or other state licensure.
  • Coordinate and/or directly provide training/professional development opportunities around mental health and wellness.
  • Participate in staff committees, program planning, conferences and meetings
  • Provide presentations and/or represent the agency at specific events and meetings as well as at community conferences/forums
  • Complete required case records, reports and statistics within mandated timeframes, utilizing data/evaluation platforms to support grant funding applications, reporting and renewals
  • Perform other duties as assigned

Financial Management

  • Work closely with Finance, Development and Program staff on contracts and grants management
  • Manage program budgets, including monitoring expenditures throughout the year
  • Provide input to the agency's annual budget process

Public Relations/Fund Development

  • Work collaboratively with CEO & Chief Development Officer CDO to engage and cultivate stakeholders and donors
  • Work closely with CEO and CDO on the integration of strategic planning directions/goals with funding opportunities and resource development
  • Work with all senior management to contribute to short and long-term strategic approaches

Qualifications:

  • LCSW required; 3-5 years clinical practice experience and 3-5 years supervisory and/or project coordination and oversight experience essential
  • Strong analytical, organizational, problem-solving and leadership skills
  • Experience working with social and legal service organizations and knowledge of domestic violence/victimization/gender-based violence strongly preferred
  • Ability to promote integration across agency departments
  • Strong and passionate written and oral communication skills
  • Technology proficiencies including using Excel, client case records/databases and other web-based platforms.
  • Excellent interpersonal skills
  • Spanish proficiency preferred
  • Requires occasional flexible hours, including early mornings/evenings/weekends
  • While performing the duties of the job, the employee must possess the ability to communicate with staff and clients, and to occasionally lift files and/or move up to 10 pounds
  • Valid driver's license and reliable, insured transportation a must

Key Performance Criteria:

  • External and Internal staff and client service and satisfaction
  • Financial metrics - controlling spending and adhering to budgets
  • Providing timely and appropriate supervision and guidance to managers